Last Updated on October 30, 2017
City Discovery Inc.
We (hereinafter referred to as the “Company”) collect personal information from our optional tour booking websites including CITY DISCOVERY. Because we consider protecting personal information is very important to ensure safe and convenient booking through our websites, we handle personal information in compliance with the following regulations
The Company collects personal information including address, name, birthday, contacts, e-mail address and passport number of customers and uses it. The Company will not collect Special-care Required Personal Information without obtaining consent from its customers. In case where the purposes of use of personal information have not been published when the information is collected from customers, the Company will give notices of such purposes of use to the customers or make such proposes public. The Company will not collect personal information from children under 13 years old without obtaining consent from their parents and/or guardians. The Company assumes that the customers providing personal information of who are under 13 years old with consents from their parents and/or guardians. In case where the Company becomes aware of no such consent existing, the Company uses the personal information only for purpose of contact to the parents and/or guardians or purpose related to such purpose.
The Company will not provide Personal Data to third parties except the following situations.
When the company entrusts third parties with handling of personal data of its customers within the extent required for the achievement of the purposes of use of the Company according to the provisions in the preceding paragraph, the company will take necessary and appropriate measures regarding supervision of the entrustees. When the entrustee re-entrusts its operations to another party, the Company will, directly or indirectly, supervise whether the entrustee takes necessary and appropriate measures to supervise the party. The same will be applied to further entrustment.
The Company takes systematic, technical and physical security control measures to prevent leakage, plagiarism, misuse, unauthorized access, falsification or destruction of Personal Data. The Company also limits access to the server in which it stores Personal Data only to specific employees who have ID and password, and especially for certain Personal Data, the Company minimizes the number of employees who have access right to manage it. Additionally, the Company distributes the Personal Data which contains credit card information in several data centers, and keeps in secure environments. Furthermore, the Company introduces Secure Sockets Layer（SSL）into its all webpages related to transaction. Using SSL-capable browsers enables the confidentiality of Personal Data and credit card information transmitted online to be maintained.
The employees who handle Personal Data of the customers use monitors with the screen saver function that are protected by password when they do not use the devices.The Company conducts education and training about the importance of protecting personal information once in 6 months on a company-wide basis, but once in a month in some departments, and does the minutes of such education.
The Company accommodates requests from its customers for notification of the purposes of use, disclosure, correction, addition and removal, cessation of use or erasure and suspension of provision to third parties of Personal Data (hereinafter referred as to “Disclosure etc.”) through the contact center written in 9 below. The Company also deals with the requests for modification of membership information and unsubscription from the newsletter on “My-Pages” of customers.
City Discovery, Inc
100 E. Pierce Road, Suite 100, Itasca, IL 60143, USA